Privacy Policy

Effective Date: 13/05/2025

At In Awe Education Support Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our Apprentice Guide, or use our coaching services.

1. Who We Are

In Awe Education Support Services is an Australian-based business offering professional development resources, including a digital Apprentice Training Guide and tailored coaching services for salon owners and apprentices.

2. What Information We Collect

We collect personal information that is necessary to provide you with our services. This may include:

Your name, email address, and contact details
Business name and address (for salon customers)
Payment and billing information
Information provided through forms, emails, or consultation bookings
Details about how you use our website (via cookies and analytics)

3. How We Collect Your Information

We collect your information when you:

Purchase a product or service from our website
Sign up for our newsletter or free resources
Book a coaching session
Submit a contact form or enquiry
Interact with us on social media
Browse our website (via cookies and analytics tools like Google Analytics)

4. Why We Collect Your Information

We use your information to:

Provide you with the products or services you request
Deliver downloadable resources (like the Apprentice Guide)
Manage bookings and coaching sessions
Communicate with you about updates, offers, and tips
Improve your experience on our website
Comply with legal and financial obligations

5. How We Protect Your Information

We are committed to safeguarding your personal information. Your data is stored securely using industry-standard protection, including SSL encryption and trusted payment gateways. Access is restricted to authorised personnel only.

6. Third-Party Services

We use trusted third-party services to operate our website and deliver our services, such as:

Payment processors (e.g. Stripe, PayPal)
Email marketing platforms (e.g. MailerLite, Mailchimp)
Online platforms (e.g. Skool, Google Drive)

These providers only receive the necessary data to perform their functions and are obligated to handle your information securely.

7. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. Cookies help us analyse traffic, remember your preferences, and offer relevant content. You can manage cookie settings via your browser.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Withdraw consent for marketing communications
Lodge a complaint if you believe your privacy has been breached

To exercise any of these rights, contact us via email address below.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy regularly.

10. Contact Us

If you have questions or concerns about your privacy or this policy, please reach out to:
In Awe Education Support Services
Email:megan@inaweeducation.com.au